Where We Fit
IAI
provides a flexible, cost-effective business solution for companies
that need:
A full-function, state-
 of-the-art insurance
administration
system
Low system start-up
costs and minimal
staff overhead
Shorter lead times
and lower expense
in bringing new
products to market
Economical support
for closed blocks
of
business
Fast support for
acquired blocks
of
business
An alternative to in-
house or legacy
systems that
have
become too
expensive to
maintain
An alternative
to in-
house or legacy
systems that
cannot
be upgraded to
support today’s
complex insurance
products
Implementation of
state-of the-art
technology without
the overhead
and
complexity of
ongoing
maintenance
and support
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Service
Alternatives Tailored to Your Needs
Multiple
service options are available from IAI. You select the type
and extent of service you want to outsource.
You can tailor
your support configuration to create whatever
balance
of in-house and IAI resources best matches your
budget, implementation schedule, and staff availability.
Service options
are based on the components described below: |
Component |
Description |
Hardware
and operating system acquisition and management |
This
component includes a server with sufficient memory and disk space
to process the customer’s volume of business and selected
operating system. It also includes responsibility for operating
system upgrades, maintenance, capacity planning, and disk space
optimization. Server hardware and operating system can be customer-owned
and managed or leased from and managed by IAI. |
Database
alternatives |
IAI’s
policy administration solution includes an integrated database,
managed and maintained by IAI. As an alternative, you can elect
to license an external database, such as Oracle, Sybase, DB2,
or SQL Server from a third party, and IAI can assist you in integrating
that database with IAI’s administration system. |
Application
software |
Insurance
administration software, providing full-function policy, client,
and agent administration, is leased from and maintained by IAI. |
Application
/ production processing |
This
component includes running all application-related production
jobs, managing data backups, running scheduled processing and
scheduled reporting, and managing application-related network
tasks. These tasks can be managed in-house or by IAI. |
Application-related
system administration tasks |
System
maintenance, upgrades and releases, operating system maintenance,
and periodic file cleanup are part of the ASP services provided
by IAI. |
The
table below outlines three of the many service options available to
you from IAI.
Component |
Service
Option 1 |
Service
Option 2 |
Service
Option 3 |
| Hardware
and operating system acquisition and management |
Customer
leases hardware and operating system from IAI; IAI manages configuration
support; server can be at IAI or customer location. |
Customer
owns hardware and operating system; customer manages configuration
support; server is installed at customer location. |
Customer
owns hardware and operating system; customer manages configuration
support; server is installed at customer location. |
| Database
alternatives |
IAI
provides and manages an integrated database. |
Customer
licenses an external database from a third party, with IAI assistance
in managing the database. |
Customer
licenses an external database from a third party, and provides in-house
database management. |
| Application
software |
Customer
leases insurance administration software from IAI. |
Customer
leases insurance administration software from IAI. |
Customer
leases insurance administration software from IAI. |
| Application
/ production processing |
Managed
by IAI. |
Managed
by customer with IAI backup support. |
Managed
by customer. |
| Application-related
system administration tasks |
Managed
by IAI. |
Managed
by customer with IAI backup support. |
Managed
by customer. |
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